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Software maintenance and support services
Bringing software into production is the most important and exciting milestone. Less exciting, but paramount: ensuring your shiny software keeps delivering uninterrupted business value and stays up to date and secure. Our software maintenance services provide the ongoing support your business-critical applications demand.
Maximize business value through expert software maintenance and support
Let us handle your entire software lifecycle:
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Keep your applications running with proactive software maintenance services that maximize uptime and ROI
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Patch security issues early to protect your business-critical systems from costly vulnerabilities
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Don't fall behind: we update regularly through our comprehensive maintenance and support in software development
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React to problems before they occur with our predictive maintenance approach that prevents business disruptions
Our capabilities
Software maintenance and support
We assist you in keeping your software up and running during and after our modernization process. As a trusted software maintenance company, we deliver comprehensive support that ensures business continuity.
- Regular updates and version management
- Monitoring and metering
- Security and compliance implementation
Monitoring & metering
Are your systems and business processes working as intended? We can answer that at any time with our enterprise-grade monitoring solutions.
- State of the art monitoring stack
- Built on open source
- Integrate in your infrastructure or get a state of the art setup
Predictive maintenance
Catch issues long before they occur and prepare accordingly. Profit from our AI enhanced predictive maintenance services that complement our support in software development.
- Catch issues before they occur
- Prepare and plan mitigation strategies
- Save on costs by reacting early
Low maintenance technology
We offer a state of the art low-complexity stack for suited workloads. Let’s find out if your application can profit from additional gains through our optimization expertise.
- Fewer unplanned updates
- Faster deployments
- Fewer security concerns
Software operations
The ultimate advantage – we choose where to run your app, how to run it, and manage it for you as part of our end-to-end software maintenance services.
- Hosted according to your needs
- On-prem, hybrid, cloud, multicloud
- Flexible packages and SLAs
Fewer worries for legal
We and our partners are up to date on current regulations and help to keep you and your business compliant as part of our software support and maintenance.
- NIS2 & CRA
- AI Act
- Accessibility Act
- Data Act
Tools & technology
At Cloudflight we use battle-tested, stable and secure technologies, frameworks and architectures that enhance our software maintenance services. This ensures a long lifespan, good maintainability, security, observability, and scales with your business. Our established approach to maintenance and support in software development leverages industry-leading tools that minimize disruption while maximizing performance.
We employ state of the art tooling which assists in keeping software up to date, such as renovate or dependabot. Our software maintenance services include automated dependency scanning and regular update schedules that ensure your business-critical applications remain secure and compatible. This proactive approach to software support and maintenance prevents technical debt accumulation while keeping your systems protected from emerging vulnerabilities.
Static analysis tooling like detekt or eslint and other code formatting tools ensure a high code quality and consistency. As part of our comprehensive software maintenance and support, we implement rigorous code standards that make future updates more efficient and reliable. Our software maintenance services include automated quality checks that identify potential issues before they affect your business operations. This consistent approach to maintenance and support in software development creates more maintainable codebases that scale with your organization’s needs.
We add tests which test both functional and nonfunctional requirements of your software. These can be unit, integration or end-to-end level. Our software maintenance services include comprehensive testing protocols that protect your business from unexpected disruptions while ensuring all updates maintain system integrity and performance requirements.
Monitoring and metering tools such as Opentelemetry, Micrometer, Prometheus and Grafana give you deep insights at any time. Additionally, our logs are crafted to fit your system so you will always have a clean picture. This comprehensive visibility is a core component of our software support and maintenance approach, allowing for data-driven decisions that optimize system performance and reliability while minimizing potential downtime.
Keep the value up
Never change a running system? Wrong! Ensure your system does not end up badly outdated and unmaintainable. Stay secure and compliant with ongoing software maintenance and support that preserves your technology investment while adapting to new security requirements and business needs.
We keep your software up to date: through patch, minor and major version upgrades. Our structured approach to software maintenance services ensures your systems remain current without disrupting core business operations. As part of our comprehensive maintenance and support in software development, we provide scheduled updates that balance security requirements with operational stability, keeping your technology foundation strong while allowing your business to move forward confidently.
Through state of the art monitoring and metering, as well as our predictive maintenance services, we strive to react long before events occur. This enables us and you to make informed decisions early. Our proactive software maintenance and support methodology identifies potential issues before they impact your business, allowing for strategic planning rather than emergency response. As a forward-thinking software maintenance company, we leverage advanced analytics to transform reactive maintenance into preventive action that preserves business continuity.
Should something happen to a running system, we make sure we know about it and react to it before customers start calling. Our advanced monitoring systems immediately detect anomalies, allowing our software maintenance team to resolve issues quickly. This immediate response capability is a critical component of our software support and maintenance services that protects your business reputation and customer experience.
We make sure your systems conform to current security best practices and keep your data safe both against attacks and major failures. Our software maintenance services include regular security audits and updates that protect against emerging threats. This comprehensive approach to security is central to our maintenance and support in software development, ensuring your business-critical applications remain protected while maintaining regulatory compliance and customer trust in your digital ecosystem.
It’s easy to partner with us for software maintenance, here’s how
There are three simple ways to start your project with us. Just choose the one that fits your needs best.
Workshop
Ambitious goals but need support to get started?
- Align stakeholders
- Customized content
- Applicable outcome
Discovery phase
Create a solid foundation for successful project execution.
- Validate your idea with real users
- Discover and resolve blockers
- Minimize surprises
Development
Comprehensive solutions from MVP to long-term strategic development.
- Strategic guidance
- Seamless execution
- Results as fast as possible
Why clients trust Cloudflight for software maintenance and support
Cloud certified
We hold advanced Cloud partnership levels, including Microsoft Azure Solution Partner for digital and app innovation and Kubernetes on Microsoft Azure specializations, plus AWS and GCP certifications. Our expertise in cloud technologies enhances our software maintenance services with industry-leading best practices.
Stay up to date
Reduce an underestimated factor of technical debt and avoid large one-time costs down the line. Stay flexible and secure, whatever the future might hold. We will also assist you in complying with current and future regulations through comprehensive maintenance and support in software development.
Cost savings
Leverage serverless approaches and other benefits of modern hosters for performance intensive tasks and save money. Our approaches for running software will allow you to do that. As a trusted software maintenance company, we optimize your operational costs while maximizing system performance.
Chosen software maintenance and support references
Frequently Asked Questions about our Software Maintenance and Support
Software maintenance and support involves updating, modifying, and enhancing software after deployment to ensure optimal performance, security, and functionality. It’s crucial for extending software lifespan, preventing technical debt, and maintaining business continuity while adapting to changing environments.
As an experienced software maintenance company, we provide comprehensive services including corrective maintenance (fixing bugs), adaptive maintenance (ensuring compatibility with changing environments), perfective maintenance (enhancing features), and preventive maintenance (addressing potential issues before they impact your business).
Response times vary by priority level, from 4 hours for critical issues affecting business operations to 2-3 business days for minor, non-urgent matters. Our software maintenance services include clearly defined SLAs that ensure accountability and timely issue resolution.
Our software support and maintenance agreements typically include regular updates, security patches, bug fixes, performance optimization, and technical support. Each agreement is customized based on your specific business needs and system requirements.
We employ proactive security monitoring, regular vulnerability assessments, and timely patching to protect your systems. Our maintenance and support in software development includes staying current with regulatory requirements and implementing necessary updates to maintain compliance.