AI, IoT

ÖAMTC Smart Connect

Artificial Intelligence and Internet of Things providing safety all along the road

A revolution in roadside assistance

We have been supporting ÖAMTC since 2017 with custom software engineering for the Smart Connect project.

The initiative redefines the state-of-the-art roadside assistance through intelligent and automated forwarding of warnings, error messages and operating data from the driver’s car.

Smart Connect reports warnings directly to an ÖAMTC technician, who takes on the analysis and diagnosis and contacts the driver and intervenes before a breakdown occurs.

394,663

trips completed

827

non-critical engine fault codes for analysis

185

critical engine fault codes reported

6

batteries identified as “likely to fail”

The challenge

Predicting what used to be unpredictable

Drivers have one major hurdle, and it has always been the same – guesswork: they have no reliable overview their vehicle’s conditions, and neither of the journeys made or of their driving habits. Our challenge in this front was two-fold.

Vehicle condition: Since vehicles can have a wide range of issues, drivers must ensure that their vehicle is always in the best condition and safe if they want to avoid further, cumulative damage.

Driving habits: Drivers who make several business trips keep track of them manually to create the relevant tax office-compliant trip log. However, they cannot optimize their driving habits (e.g. eco score and fuel consumption) due to the lack of visibility of information that their trips entail.

The solution

Effortless processing of data

The solution to our challenge involved the automatic collection of insights that, later, would appear in mobile and web applications. Furthermore, these insights tackled both issues:

Vehicle condition: A smart, easy-to-install device unobtrusively collects information on the vehicle condition and completed trips. This device can detect and collect both minor and critical mechanical issues on the vehicle, providing at the same time both drivers and ÖAMTC mechanics with insights about repair needs via notifications in a mobile app.

Driving habits: An implemented web application manages the collected driver’s logbook and checks statistics and insights about the completed trips and driving habits.

If you need to process data from millions of IoT devices, reach out to us – our experts will be happy to evaluate your needs and find a tailor-made solution.

Our project partners

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ÖAMTC

ÖAMTC provides the requirements as well as the infrastructural support necessary for the development, deployment and hosting of the products.

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Open Research

Open Research develops mobile applications.

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DRVN

DRVN provides smart devices and delivers information about the vehicles and their trips.

Our experts will be happy to evaluate your needs and find a solution.

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Other references