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OMNIA: Digital ecosystem for pharmaceutical production
Challenge
Preventing stagnation
Bausch+Ströbel develops highly specialised machinery to ensure the safe and reliable production of medicines worldwide. In this demanding environment, pharmacists and service technicians work tirelessly to maintain quality and ensure smooth operation.
A common challenge in everyday production is that if malfunctions occur or spare parts are needed, the necessary information is often difficult to find. It is often spread across different systems and is sometimes outdated or unsuitable for the situation. Clearly identifying components is particularly time-consuming and leads to unnecessary delays. Rather than providing quick solutions, this results in communication efforts and downtime that put a strain on operations.
This is exactly where OMNIA comes in.
Solution
Trouble-free production with digital services
OMNIA is setting new standards for the everyday servicing of Bausch+Ströbel machines. All important information is centrally available and up to date. Spare parts can be identified intuitively and maintenance processes carried out efficiently.
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- Central service platform: OMNIA brings together all machine-related data and service processes in one place, providing a clear, customer-specific overview.
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- Interactive 3D spare parts catalog: Users can easily identify and order replacement parts and components directly from the digital 3D model of their machine in just a few steps. This eliminates errors and the need for time-consuming communication when procuring spare parts.
- Digital work instructions: Clear, step-by-step instructions supplemented by 3D visualisations guide users through maintenance and repair processes.
- Linked knowledge management: OMNIA brings together all relevant data and documents in one place, giving machine operators instant access to the information they need for smooth processes and quick decisions.
- Easy operation: OMNIA is user-friendly and optimised for mobile devices on the shop floor. It provides fast and secure access directly at the point of use, even for those with no prior experience of 3D tools.
- Individual aesthetics: OMNIA’s customised design reflects the brand identity, setting it apart from conventional solutions and creating a consistent user experience.
OMNIA secures sustainable production capacity
OMNIA creates real added value for users and companies alike. Information is centrally available and intelligently linked, and targeted visual support facilitates daily work and improves processes, from production to service.
- Less downtime: Digital support helps prevent errors and speeds up the troubleshooting and maintenance process, allowing machines to be returned to service more quickly.
- Reduced effort: Having centralised information available allows tasks to be completed in a targeted manner, significantly reducing the communication effort for everyone involved.
- Data sovereignty: OMNIA can be run entirely on your own servers, which gives pharmaceutical manufacturers full control over their sensitive data.
- Customer satisfaction and loyalty: Tailoring processes to the needs of individual customers creates greater autonomy and efficiency in everyday work, laying the foundation for long-term, collaborative partnerships.
UX Design Award 2026
Since 2015, the UX Design Awards have been presented every six months to projects that increase user satisfaction, advance corporate goals, and drive positive change. Organized by the International Design Center Berlin, the best projects are selected by an independent jury.
We are proud to be among the nominees for the 2026 UX Design Awards. This is confirmation of the outstanding work we have achieved together with Bausch+Ströbel to date.
Our partner
Bausch+Ströbel is the partner for pharmaceutical production worldwide. Since 1967, the familyowned company has been developing innovative, forward-looking solutions for the reliable, flexible and aseptic filling of pharmaceutical products. Together with its customers, Bausch+Ströbel develops solutions that best meet their needs. With a strong focus on quality, innovation and customer proximity, Bausch+Ströbel ensures the highest level of reliability and safety in pharmaceutical production for its customers.
Through these efforts, the company makes a significant contribution to ensuring that essential medicines and vaccines are safely, reliably and affordably available worldwide.
Bausch+Ströbel is continually expanding its global presence, providing the best possible support to its customers worldwide.
