VIENNA/ZAMS, 01.08.2024 – Caterers can now place orders around the clock using voice recognition, speeding up processes and making everyday work easier. With this in mind, Cloudflight, a leading full-service provider for the digital transformation of companies, and Eurogast, Austria’s largest private catering wholesaler, have developed the groundbreaking service function Best.Friend Voice. By integrating generative artificial intelligence, this solution creates customized orders based on customers’ previous purchasing behavior.
“With Best.Friend Voice, we are setting a new standard in the hospitality industry. The AI solution offers Eurogast’s customers unprecedented ease of use and efficiency,” said Johannes Gritsch, Business Development at Cloudflight in Innsbruck. “We are proud to bring this innovation to market together with Eurogast.”
Andreas Falbesoner, Head of Group IT at Eurogast, is also enthusiastic: “This technology is a game changer for our customers. The ability to place orders simply by voice will make everyday life in the hospitality industry much easier. There is no comparable solution in the German-speaking world, which once again highlights our pioneering role.
The introduction of the Best.Friend Voice service will be integrated into the existing Eurogast Best.Friend app and is a further step in Eurogast’s digitalization strategy, which aims to provide its customers with the best possible tools for their business success.
About Cloudflight
Cloudflight is a leading provider of mission-critical software and innovative digital solutions in Europe. With over 800 qualified employees, 20 years of experience in digital business and broad expertise from more than 3,000 successfully completed digital projects, Cloudflight accelerates the digital transformation of its customers. Cloudflight’s expertise encompasses software engineering including custom software development, global e-commerce solutions for B2B and B2C customers, scalable cloud solutions as well as artificial intelligence and data management. Cloudflight works hand in hand with its customers as a sparring partner and consultant on projects that have a direct impact on their business success.
